| Prudential
plc: Ensuring a single view of the customer
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Read how a single view of the customer helps
Prudential in integrated sales, marketing
and customer service initiatives.
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| Prudential
plc: Transforming customer service |
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An integrated customer service operation ensures
that Prudential customers can contact the
company on a single phone number for enquiries
related to any product.
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| Strategic
IT initiatives and offshore outsourcing help
Allianz Ireland stay ahead |
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Wipro's offshore development centers act like
a virtual extension of the Allianz IT department
and assist Allianz in rapid development, deployment
and integration of critical applications across
a host of technologies.
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| Rationalising
and performance tuning for critical Customer
Information Systems |
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Rationalisation and performance tuning of
critical Customer Information Systems - A
2 in 1 success story for UK's largest gas
transporter.
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| Integrating
value chains |
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Lower order fulfillment times (from a few
weeks to 3 days) and significantly reduced
costs (savings of 66%).
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| Building
a complex P&I engine to help GMAC-RFC
UK realize its business priorities |
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The solution provided was not only in alignment
with GMAC-RFC UK long term strategies but
also helped in process efficiency and flexibility
for future business requirements.
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| Thames
Water: Managed application support through
global sourcing model delivers 32% savings
in operations expenditure and rapid improvement
in quality of service |
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Thames Water had embarked on a journey to
streamline their IS operations to ensure better
service delivery, improved customer relationship
and closer links with business.
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| Creating
the largest online store in the world |
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We designed and developed an integrated multi-channel
retail business that helped the client achieve
strategic business objectives, increase store
business, enhance shopping experience and
improve customer service.
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| Seamlessly
migrating a savings scheme |
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We helped one of the leading banks in Japan
seamlessly migrate a popular, legacy-based
savings scheme to a robust, flexible and scalable
system.
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| Wipro
helps Exel Logistics improving customer service,
optimize costs and build a sustainable competitive
advantage |
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We helped Exel optimise the cost, quality
and schedule of delivery of its application
development, while gaining business flexibility.
The result has also improved relationships
with the Exel’s IT groups’ internal
customers. More |
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| Developing
a pioneering early disease detection and warning
solution to counter bio-terrorism threats |
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Developing an early warning system for biological
or naturally occurring disease outbreaks,
by analyzing data collected from emergency
units, hospitals and laboratories.
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| Integrating
global resources |
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The integrated system has led to better collaboration
and faster decision making across the enterprise.
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| An
end-to-end system integration project to implement
OSS & BSS |
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Wipro was one-stop-shop for implementation
of end-to-end OSS and BSS system to support
the entire suite of network and services to
help the customer achieve their strategic
intent
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