| Capacity change request
process improvement |
| |
 |
| |
| The client |
| A global auto major,
based in the United States. |
| |
| Challenges |
 |
Automate the
process of capacity study and improve the
execution of the Capacity Change Request (CCR)
process |
|
Ensure timely completion
– improving coordination between Buyers
and Suppliers through timely notifications
and escalations. |
|
Track the performance of
each step along the process |
|
| |
| The solutions |
Develop an automated
CCR system on Savvion Business Manager™
|
Automation
& improvement in the execution of the
CCR process |
|
Improved coordination between
the client, its suppliers & customers
through timely notifications |
|
Improved tracking of the
performance of each step along the process |
|
| |
| Business benefits |
|
Cycle time
reduction of the CCR process |
|
Web based application for
processing, tracking and coordination of CCRs. |
|
Web based reports on CCR
status, steps and cycle times for CCR processing |
|
| |
