| Optimization of a
global energy major’s processes |
| |
 |
| |
| The client |
A global energy
major
 |
Many acquisitions
over the years |
|
Need to harmonize and leverage
on the multiple IT divisions of the acquired
companies |
|
| |
| Challenges |
|
Most process
maps were charted in Visio with no common
standards |
|
Process knowledge existed
in the minds of business users. Efficient
translation of this process knowledge into
proper process maps was a very critical challenge. |
|
There was no shared access
to process maps even within the same department. |
|
Process documentation
was outdated and no procedure existed for
making regular updates |
|
Business processes needed
to comply with regulations like SOX. |
|
Business users were not
ready for new technologies |
|
| |
| The solutions |
|
Guiding the
customer on the approach to process workshops
and on process implementation |
|
Mapping and modeling process
‘As-Is’, ‘To-Be’ and
performing the gap analysis |
|
Development of common
tool & repository to support documentation
of process information to a consistent standard |
|
Development of common mapping
methodology and standards across the segment
|
|
| |
| Business benefits |
|
High visibility
and management of processes. |
|
Efficient tracking of process
compliance |
|
Enablement of easy management
of process repository and implementation of
the processes |
|
| |
