All internal communication and personnel matters are brought together at a central point via i-Desk. Employees can organize their social life there, buy and sell items and set up interest groups. Members of staff who are working together on projects can brainstorm online and employees on the shop-floor have the opportunity for direct contact with senior colleagues. Because the day-to-day administrative tasks are simplified by i-Desk, the HR department can carry out more of its real tasks, such as bringing HR activities into line with company policy and deploying the available talent to achieve the company's goals.

Some examples of how i-Desk can be used: employees can order a taxi to be sent to the airport or their home, can book a conference room for meetings or can even rent a house simply by clicking on the 'How do I?' link. The virtual helpdesk also includes the Flexible Expenses Plan, where employees can submit travel requests or fill in their expenses claims forms. When members of staff leave the company they can click on the 'No Dues' link to leave behind a message for their colleagues. The latest technology updates can be found under 'Corporate Jungle'.