The customer wanted to launch new generation services with new Rate plans but its legacy billing systems was a limitation. The need was to support a billing system which permits multiple domains like GSM, GPRS, PSTN, ATM, Frame Relay, Cable TV, ADSL, Satellite, Pager, Coast Station, Call Center, Data Center, Internet Services and Content Services.

The challenge was to develop a customized billing solution including modules like Sales and Order Handling, Work force Management, Rating and Discounts and Invoicing & Payments. Even bigger challenge was to integrate the solution with external applications like Oracle GS, Payables, Directory Enquiry, Document Management Systems, Banks, Automated Payment Machines and IVR.

Wipro is currently involved in the custom development of the client's billing solution using a scalable architecture based on RUP methodology. The solution is designed to integrate the existing legacy applications with the new applications.

Wipro is involved in the implementation of this solution right from requirements capture phase to conceptualization, design, development, migration and transitioning. The new billing system would be fully convergent with technologies like CDMA, CA-TV, ISDN and 3G.

	Distributed database architecture to support high scalability (upto 10 million accounts)
	Scalability from 4000 to 10000 application users
	Pre-paid and post paid facilities in a single billing system
	Flexible product and services module to support various domains
	Ability to integrate with other applications for smooth flow of information using EAI (TIBCO)