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Abstract
A significant amount of customers tend to look for the
differential cost benefits primarily in the form of
licensing costs that a BPM solution from different vendors
has to offer. Vendors too need to respond to such demands
and consequently the other benefits of a BPM solution
get suppressed. Hence it is important that vendors point
out the potentials and dimensions of benefits that a
particular BPM solution can bring forth – not
only from an operational cost savings perspective, but
also from strategic angles.
In this white paper, 3 components – operational
cost savings, training rationalization, and enterprise
standard setting have been highlighted to showcase the
value proposition of a BPM solution. A loan origination
process has been chosen to demonstrate these approaches.
The approaches undertaken are independent of any implementation
technology and hence similar thought process would help
other business solutions come up with appropriate value
propositions. This paper explains the various means
to capture the value proposition of a BPM solution highlighting
some alternate means in which the benefits of a BPM
solution can be projected. By doing so, it enables a
vendor to differentiate itself in terms of the benefits
that its solutions can offer; provides guidance on what
all different scenarios could be considered for a return
on investment analysis exercise for a BPM solution;
and make a broader audience aware of the multiple ways
in which the value proposition of a solution can be
constructed.
Author
Debanjan Das Gupta
To know more about Wipro in business process management,
go to www.wipro.com/bpm
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