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Abstract
All organizations and departments, regardless of size,
operate under similar constraints: control and reduce
expenditures, enhance customer satisfaction, improve
margins and increase revenues. In order to accomplish
these basic, bottom-line endeavors, the enterprise must
be able to accurately match budget. Estimating and maintaining
the costs for IT infrastructure can be difficult. Due
to either technological or human error, outages occur,
and the downtime due to these outages translates into
losses and potential budget and cost overruns. This
study shows, IT Infrastructure management outsourcing
offers enterprises totally predictable costs. One of
the most revealing value proposition, organizations
that select outsourcing services get, will be the ability
to incorporate finitely predictable budgets.
Author
KNK Venkataraman
To know more about Wipro in Outsourcing, go to www.wipro.com/odc
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