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Abstract
Multi-site methodology involves the concept of a virtual
extension of clients’ working environment. The
benefits of the method include ready Infrastructure,
leverage high quality software engineering processes,
access to large and technically diverse software pools,
leverage partner’s project management capabilities,
cost advantage (35 - 40%) and exploit the time zone
advantage.
The paper discusses further the Challenges, the Methodology,
the v process development model, management systems
and performance monitoring restricted access and roles
and responsibilities of off shore leader.
To know more about Wipro in customer relationship management,
go to www.wipro.com/crm
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