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Abstract
The secret of enhancing profitability has today gone
beyond mere product innovation. Process innovations
now hold the key to increasing profitability. Processes
need to be continually improved and better coordinated
to gain efficiencies. Improved co-ordination among people
brings about cycle time reduction, consequent reduction
in costs and improved customer service. This white paper
explores a scenario in a typical mortgage loan approval
process and illustrates how the application of a workflow
solution can make this process efficient, reducing cycle
time and errors.
Author
Manohar Mulchandani
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