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Infrastructure Outsourcing
IT INFRASTRUCTURE OUTSOURCING
Web-seminar on IT infrastructure management through Global Delivery Model (GDM)
Through a best practice case study Jim Mann - CIO, Northern Europe, TUI showcases how TUI is using service desk for building efficiencies in remote service delivery systems. View webcast

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Webinars White papers  

WEBINARS
Global sourcing of IT infrastructure services
Infrastructure outsourcing: Transforming business using SLA based services
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WHITE PAPERS
Reducing helpdesk costs using self-service password reset tools
Offshoring employee IT helpdesk
Is QoS needed for your enterprise network?
Guideline to design a highly available infrastructure
Is VoIP a cost effective solution
Release management in IT infrastructure service delivery
Value of ITIL process framework to IT service management
Server consolidation
Building enterprise management center (EMC) Vs. outsourcing to MSP
Emerging role of network and system management (NSM) applications
Total cost of management - Cost benefit of outsourcing
Outsourcing 101
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  CASE STUDIES
24*7 data center support for a manufacturing company
Development environment management from ODC for a large utilities company in U.K
Intrusion monitoring and response services
Server consolidation for a large insurance company in the US
  More case studies

 
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