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Abstract
Economics of business is leading Telecom Service Providers
to find ways to reduce costs, improve productivity,
and integrate stubbornly diverse operating systems.
At the same time, competitive pressures require these
organizations to elevate quality, improve customer service,
and create new, improved services.
This white paper brings out the benefits of outsourcing
non-core business process elements, infrastructure systems
and customer service to proven global outsource organizations
with multiple offshore assets.
Authors
Nitin Bhandari,
Vikas Maniar
To know more about Wipro's BPO offerings to telecom
service providers, click
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