Web Services Consulting

BAM consulting

Business activity monitoring is the concept of delivering actionable information on critical business parameters in to business users thru views, dashboards and business alerts that help improve effectiveness of operations and helps take informed decisions.

Views and dashboards
The BAM dashboard will allow the user to configure the business entities of his interest. When the user logs into the system the system, will display the configured view. The Bam view can deliver performance graphs, analytics etc. Sales Goals, forecast and trends can be displayed in the BAM dashboard to give the Sales manager a an overview of the product lines as soon as he visits the CMP application.

KPI scorecards
Key process indicators for business users are identified. Business data is collected and transformed into scorecards based on acceptable and actual data collected from transactional. User / Role specific score cards help individuals view and achieve their objectives with active participation instead of post mortem approach

Business alerts
Events of interest to the user are configured into the system, the people that need to be informed when the event occurs are specified and actions that need to be taken are specified. The business alert might delivered the dashboards or thru emails and other communication channels.

Wipro expertise in business activity monitoring solutions

BAM expertise
Wipro has a dedicated team focused on delivering BAM solutions. Expertise in key aspects of BAM solutions like KPI identification and delivery, Event management and monitoring has been developed. Wipro provides Consulting service to help customers formulate their BAM approach which involved Identifying areas of BAM implementation, KPI identification, delivery methodologies and implementation guidelines. Wipro provides BAM application development and maintenance which involved conception, definition, development, testing and maintenance of BAM solutions.

Methodology
Wipro understands that BAM solutions are unique in that they need a focused approach in identifying the users and business processes that will benefit most from the BAM solutions and in selecting the KPIs and parameters. Wipro has developed a standard approach that addresses these key aspects of the solution. Wipro’s BAM methodology helps customers follow a well defined, step by step approach to build effective BAM solutions.

Vertical solutions
Wipro has built industry BAM specific solutions and implementation guidelines. Wipro’s risk monitoring point solution, for the financial services industry helps stock traders identify market risk in real-time. The information is delivered thru customized view and dashboards specific to the user. The solution is built on the Informatica business activity platform. The BAM view pulls data from the integration tool, data stores and data marts.

BAM tools
Although several BAM tools are available organizations will need to evaluate the tools and technologies while deciding their strategy. Further more vendor support is necessary while selecting a product from enterprise wide implementation. Wipro have expertise in BAM solutions from leading vendors like Celequest, Informatica etc.

Vendor alliance
Wipro has tied up with major BAM vendors like Celequest, Informatica and webMethods. The alliance ensures technical support and best practices while building industry scale solutions for customers.

Read how you can have BAM work for you on