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Web-seminar on "Next Generation Managed IT Infrastructure Services"
Date: Tuesday, November 29, 2005
Presenters: Robert McNeill, Senior Analyst -Infrastructure Management , Forrester Research
P R Chandrasekar, Chief Executive, Americas and Europe , Wipro Technologies
G.K Prasanna, Senior Vice President - Technology Infrastructure Services, Wipro Technologies
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Global sourcing Industries Services

GLOBAL SOURCING
Maximizing supply chain efficiency & global delivery
By Larry Kumor, Vice President, Application Delivery (GBIS)-Scotts
Building an Effective CRM Program: Best practices in implementing CRM
By Paul Weston, Vice President - CRM Technologies, Pitney Bowes
Building efficient CRM program: Leveraging global delivery model for lower total cost of ownership (TCO)
By William Band, Consulting Analyst - Enterprise Applications, Forrester Research
Enterprise solutions (ERP, SCM etc.) through global delivery model
By Jerry Cavanaugh, VP - IT & CIO, Emerson Motors and Maurice Noellsch, IT Project Manager, Emerson Motors
Transforming global supply chain using IT
By Syoujiro Yamashita, Sr. Manager - IT & SCM Division, Sanyo Mobile Energy Company and Yoshitaka Hatsuda, Chief - IT & SCM Division, Sanyo Mobile Energy Company
Building demand driven supply networks (DDSN)
By Lance Travis, Vice President, AMR Research
Maximizing the potential of global sourcing - Beyond applications
By Carole Connolly, IS Program Director – National Grid
IT infrastructure management through Global Delivery Model (GDM)
By Jim Mann, CIO, Northern Europe, TUI
Global Sourcing - Partnering for success
By Ganesh Balasubramanian, Director - IT Outsourcing, Aviva
Breaking the boundaries - Back office BPO
By Robert Tearle, Director of Finance Europe, Mobile 365
Global sourcing of IT infrastructure services
By Paul Hopkins, VP and CIO, Global Technology Services, Honeywell
Transformational BPO - Changing the competitive equation
By Chris Larsen, Chairman and Chief Executive Officer of E-LOAN
Offshore sourcing: Undertaking internal due diligence
By Dean Davison, VP and Group Director, MetaGroup
Making large strategic IT initiatives deliver
By Phil Pavitt, Chief Information Officer, NTL
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INDUSTRIES
Demo of ISBN13 impact assessment tool
By Krishnamoorthy Seetharaman, Practice Head - Media & Publishing, Wipro Technologies
Deriving business benefits through customer and marketing analytics
By Ed See, Exec. Vice President – Marketing Management Analytics
Prof. Kannan, Professor of Marketing – Carnegie Mellon University
Enterprise wide applications - Creating a global supply chain
By Ed Toben, CIO – Colgate Palmolive
Business intelligence solutions for energy and utilities
By Sean Smith, VP Customer Operations, Vectren Source
Linux in financial services
By Bill Bradway, Group VP, Financial Insights
RFID implementation: Insights from the expert
By Laxmiprasad Putta, Co-founder-OAT systems
Emerging standards in video compression
By Kumar Ramaswamy, General Manager, Corporate Research, Thomson Inc.
Deriving value from the returns supply chain
By Jeremy Sacker, Director - IS logistics, Best Buy
Reference data management: Clearing the Maze
By Tim Lind, Senior Analyst, TowerGroup
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SERVICES
Accelerate without fear:Unlock the power of your enterprise with federated identity management
By Ray Wagner, Research Vice President, Information Security and Privacy, Gartner & Kirk Brown, CTO of Identity Management, Sun Microsystems
Supply chain intelligence: Applying business intelligence to enhance operational efficiency
By Curt Hall, Senior Consultant, Cutter Consortium
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  CASE STUDIES
Enhancing customer travel experience while reducing customer servicing cost through BPO
National Grid : Efficient error-free business processes and year-on-year cost savings
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