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| Date |
February 10, 2005 |
| Title |
IT infrastructure management
through Global Delivery Model (GDM) |
| Presenter |
Jim Mann, CIO,
Northern Europe, TUI
The maturity of the global delivery model, practiced
by offshore vendors has helped bring in higher efficiencies,
thereby lowering overall costs in an Enterprise
IT support environment. Through a best practice
case study Jim showcases, in this webinar, how TUI
is using service desk for building efficiencies
in remote service delivery systems. |
| Recording |
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now (If asked for password after you click on
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| Presentation |
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| For more information
on Wipro's infrastructure services, please visit:
www.wipro.com/tis |
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