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Title Deriving value from the returns supply chain
Presenter Jeremy Sacker, Director - IS logistics, Best Buy
Abstract

Hear from Jeremy on how you can derive value from your returns supply chain and enhance customer service.

Key Highlights
Impact of returns on overall retail business
Challenges in the returns supply chain
 
Retail and consumer electronics industry perspective
Best Buy perspective
Opportunities for cost reduction
IT solutions that will help capitalize on these opportunities
Roadmap to gain value from the returns process
Recording Play now (If asked for password after you click on Play Now use "wipro" )
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  CASE STUDIES
Improving the returns process of an apparel and sports accessories retailer
Helping a retail company synchronize its supply chain data warehouse initiative
  More case studies
  IDEAS
Interaction of RFID technology and public policy
Supply chain intelligence
Intelligence for the reverse supply chain
  More ideas

 
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