The D3V approach followed by us focuses on working along with the client team, building up a consensus within the organization and ensuring self sufficiency of the client to run the improvement initiative. The various phases of our D3V approach are as given below:

Discovery
In this phase, a team of senior consultants work with the client to gain a better understanding of the existing practices and find the gaps in the system vis-à-vis best practices. The opportunities for improvement (OFIs) are identified and prioritized based on the business requirements.

Definition
During this phase the Wipro team works along with the client teams in defining the new processes, based on the key OFIs identified in the last phase. Practitioner inputs and feedbacks are taken during the new process definition. Guidelines, checklists and templates for the new processes are defined in this phase.

Deployment
The new processes are deployed across the organization/ identified projects as per plan. The stakeholders and practitioners are trained on the new processes and metrics. Extensive hand holding support is provided in this phase to ensure proper institutionalization of the new processes.

Verification
In-process and independent audits take place in this phase. Necessary action is taken based on the outcome of the audits. This can be in terms of proper institutionalization or putting the necessary checks and balances in place to ensure proper institutionalization. Metrics collected are also analyzed.