| Wipro employs Six-Sigma
to reach near Zero defects for a multinational chemical
company. |
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| The customer |
| Wipro's drive for quality
leadership reached another milestone with the successful
application of Six Sigma methodology to its software development
process. Helping a large multinational chemical company
raise their product quality levels to attain market leadership. |
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| The challenge |
| The project involved development and
delivery of web-based Interactive Technical Support Tools,
called Wizards that would significantly reduce post-delivery
defects of chemicals' products. The nature of project
involved delivering wizards in stages; each stage having
a very short project life cycle. |
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| Benefits of Six Sigma |
| Six-Sigma is a process that helps
the developer focus on developing and delivering near-perfect
products and services. The central idea behind Six-Sigma
is that if you can measure how many "defects"
you have in a process, you can systematically figure out
how to eliminate them and get as close to "zero defects"
as possible. |
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