Web Infrastructure Services Wipro’s Web Infrastructure services provide support for the leading Application and Web server products. We provide centralized proactive application monitoring and management of web infrastructure through our ISO 20000 certified Global Command Center (GCC) and Offshore Support Centers (OSC). Through a measure of stringent and consistent quality processes, tools and technologies, automated resolutions of incidents and requests, and continuous process improvements the web infrastructure operations has been providing quality services.
Wipro’s web Infrastructure Services has demonstrated great capabilities in delivering web infrastructure services for various customers spread across the globe for the past 10 years. Wipro is supporting mission critical Production, Staging and Development Web infrastructure for various customers, with its expertise covering all the industry standard flavors of application servers like WebLogic, WebSphere, SunOne, jBoss, Tomcat, ATG Dynamo and webservers like Sun one, IHS, IIS, & Apache.
Web Infrastructure Snapshot
- Manages 10000+ Production/Test/Dev Web and Application Servers
- 300+ skilled web infrastructure support engineers.
- ITIL based service delivery
- Alliances with leading App & Web server software vendors IBM, BEA, Microsoft, Sun
Web Infrastructure Services
Proactive Monitoring |
- Monitoring Application Server/Web Servers and Websites
- Troubleshoot and resolve first level Application Server/Web Servers issues
- Provide first level support to App users
- Start, Stop Application Server/ Web Server on request
- New application Deployment
- Manage Application Server/Web Server Infrastructure documents
|
Admin & Troubleshooting |
- Install and Configure Web/App Servers
- Create new instance of App Server
- Integrating Web Server for Single Sign On functionality
- Configure Remote Web Server Plug-in for App Server
- Diagnosing and fixing datasource issues
- Application Auditing and Reporting
- Support technologies and components
- Servers, Portals and Cluster integration
|
Performance Tuning |
- Gathering Web Server, App Server performance
- Web and App Server Perf Management
- Gathering Web site traffic data for analysis
- Install Configure Performance Monitoring tool
|
Automation |
- Configure start, stop scripts
- Configuring CGI scripts in Web Servers
|
Advanced Administration |
- Physical App Server refresh
- Migrations and upgrades
- Clustering and Load balancing of App servers
- Application server capacity planning
- Evaluate & Implement Application Server/Web Server products
|
Life Cycle Management |
- Solution Architecting
- Solution Deployment
- Administration
- Transformation
|
|
