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About TIS
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Virtualization
With its extensive experience in IT Infrastructure Management & OS Management, Wipro provides customers with effective & efficient management of Virtualization of servers, increased agility to adapt and evolve with technology, ability to manage complexity within the environment and reduce risk from business and technology perspectives. Virtualization services are being delivered to support mission critical production, QA, test, development and POC server infrastructure for various customers.
Virtualization Server Management services support the entire life cycle, starting with assessment, architecture, design, administration to transformation and value added services. All these service offerings are based on ITIL service delivery framework and supported by the Global Command Center (GCC) - a world class remote management services that is BS 15000 certified.
Key Highlights
- Breadth of coverage of virtualization - Windows, Linux and Unix
- Vast expertise and experience in delivering Virtualization services to various customers worldwide
- Matured onsite / offshore service definitions and delivery mechanism
- Depth of service coverage from administration to value added services
- Highly trained team of VMWare professionals, certified by VMWare
- Highly training team of Unix & Linux professionals, certified by SUN, IBM, HP, Redhat, Suse
- Well defined L1, L2 and L3 skill definitions
- Defined Service Level Agreement (SLA) unique to every business environment
- ITIL certified structured onsite / offshore responsibility and task definitions
- Element-based pricing model
- Virtual Resolution Group (RG) to handle field escalations
- Center of Excellence (CoE) to implement best practices in the industry
- Strong relationship with Microsoft, Sun, IBM, HP, Redhat, Novell
- Strong relationship with Virtualization Leader VMWare (EMC)
Virtualization Service Offerings
- Feasibility analysis
- Options to virtualize and migrate
- ROI analysis
- VMWare administration
- LPAR, Domain, nPar, VPar administration
- Patch Management
- P2V migration
- Backup solutions tuned to virtual environment
Wipro’s Virtualization services is being provided to more than 25+ worldwide customers & 50+ domestic customers (India). Approximately 70-75% of Virtualization services are delivered from offshore delivery centers including GCC. This gives cost benefit to customers without compromising service levels.
Benefits of Virtualization Services
- Best fit delivery model
- Proven transition
- Cost reduction
- Strong talented pool of resources
- Fast ramp up
- Cross skilled resources
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For any queries on Wipro Technology Infrastructure services and offerings, contact us at tis.presales@wipro.com
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