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About TIS
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Home Managed ServicesMainframe |
Mainframe
Wipro Technologies’ Mainframe offering is designed to provide enterprises with access to best-in-class technology, process and people. Further, the offering and add-on services are flexible outsourcing solutions that address all the critical business issues and are tailored towards solving specific business problems that run across enterprises within multiple vertical industries.
With over 90 customers across the globe for infrastructure services, TIS is the largest system integrator and infrastructure service provider from India. TIS has a large pool of qualified engineers, and manages quick ramp-up projects, leveraging on its experience of handling large development and maintenance operations. TIS uses proven methodologies including Six Sigma, Lean and ITSM, while the deliverables conform to ITIL framework.
Mainframe Services
| Services Offerred |
Capabilities Delivered |
Mainframe Operations Support
(zSeries and iSeries) |
- Availability of the system
- Monitoring on-line transactions
- Job scheduling and monitoring
- Problem reporting and tracking
- Adopting escalation mechanisms
- Console operations
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Z / OS Administration |
- Installation of patches and OS upgrades
- Hardware configuration definitions
- Monitoring system resources
- Managing VTAM and TCP / IP resources
- Defining logon procedures
- Defining new LPARS
- RACF administration – group level
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Database and Storage Management |
- Support for IMS, DB2, IDMS, ADABAS
- Installation /configuration of new DB sub-systems
- Creating database objects
- Data backup and recovery
- Database performance tuning
- BSDS management
- DASD and tape management
- Defining new DASD volumes
- Making volumes SMS enabled
- Estimating storage requirements for new applications
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Middleware Support |
- CICS Administration
- Setting up the CICS regions
- Monitoring the CICS system transactions
- Defining / maintaining CICS system tables
- ABEND analysis and resolutions
- Analyzing CICS system logs
- MQ Administration
- Setting up the MQ regions
- Defining MQ objects and channels
- Associating CICS transactions with MQ initiators
- Starting and configuring MQ brokers
- Cluster management
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Capacity Planning and Performance Tuning |
- Estimating memory and storage
- Setting priorities of sub systems
- Defining user classes for batch jobs
- Usage analysis for CPU, memory and storage
- System performance tuning
- Preemptive alerts management
- System resource management
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iSeries Administration |
- Installation of patches and OS upgrades
- Backup recovery and media services
- Performance management and tuning
- Disk space management
- Interfaces to and from iSeries
- High availability management (Mimix, Vision, etc.)
- Disaster recovery planning and exercise
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For any queries on Wipro Technology Infrastructure services and offerings, contact us at tis.presales@wipro.com
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