Database
Wipro has a team of dedicated database administrators providing cutting edge technology support for Oracle, Sybase, DB2/UDB, Teradata MSSQL, and MySQL databases. This expertise, knowledge management and automation ensure high level of database availability at all times. Wipro provides these services under the auspices of proactive monitoring, administration services and consulting services. Wipro provides these services through a flexible onsite-offshore model on a 24x7 basis that is compliant with ITIL-based framework.
Wipro is the one of the largest remote database administration services provider and is currently supporting more than 40,000 database instances for more than 50 customers across US, Europe and Japan. It has strategic alliances with all leading database vendors, including Oracle, Microsoft and IBM. The database services are provided across diverse platforms including UNIX, Linux and Windows using tools like BMC Patrol, Quest tools, CA Unicenter, Vantage, Tivoli, HPOV, etc.
Database Services
Monitoring |
Basic Administration |
Consulting and Advanced Administration |
| Database instance availability |
Install,Maintain, Administer, Create - Databases |
Database consolidation |
| Session monitoring |
Performance tuning - DB, object, index tuning |
Database software / tool evaluation |
| Query / transaction monitoring |
Physical database design |
Database consulting for disaster recovery |
| Alert log /trace file monitoring |
Create / maintain database objects |
Vendor and license management |
| Rollback segment monitoring |
Database security administration |
Database backup and recovery design |
| Lock and latch monitoring |
Backup and recovery execution |
Defining standard operating policies |
| Tablespace / data file growth and fragmentation monitoring |
Setting up of replication / stand by / clusters |
Root cause analysis, problem resolution |
| Generating statistics |
Database patch installation |
Database decommission |
| Memory and cache monitoring |
Installing and maintaining of DB tools |
Capacity planning |
| Activity / redo log monitoring |
Database incident /error resolution |
Security policies |
| Job monitoring and purging job history |
Database upgrade / migration |
Database quote requests and project consulting |
| Replication / stand by monitoring |
Database refresh |
Trend analysis |
| Object monitoring |
Performance trends |
Facilitate database training / education |
| Backup execution and monitoring |
Proactive management |
|
|
