GAP Analysis & Assessments Before you embark on a new IT initiative that will utilize people, technology and financial resources, you need to understand how much of each element is needed to reach your goal. Gap Analysis and Assessments allow you to better understand the current environment, better outline what is needed for your IT goals and how to get there. This sort of pre-planning provides the maximum benefit of every budget IT dollar and utilized resource.

What types of things can apply to an Assessment or Gap Analysis?

• Business process usage and maturity
• ITIL process usage and maturity
• Technology implementation and usage
• Organization structure for resource allocation

BSM business unit recognizes the importance of this pre-planning before starting a new project. This aids in comprehensive project planning to avoid the identified pitfalls and ensure a smooth implementation. Here is an overview of BSM's Assessment and Gap Analysis programs. For detailed information, please contact respective BSM BDM’s.

BSM Assessment:
Snapshot of current environment

• Assess current Maturity & Usage of selected elements
• Understand current performance metrics

BSM Gap Analysis:
Identify the DELTA between snapshot and goal environment

• Assessment
• Analysis
• Action Plan
• Roadmap Definition
• Continuous Improvement