Business Service ManagementWipro's Business Service Management (BSM) is a leading global provider of Business Service Management Solutions. We integrate People, Process and Technology into a complete Global BSM solution to enable you to support business objectives and drive IT efficiency.

Wipro BSM is uniquely positioned to service your global enterprise needs, having successfully delivered numerous engagements around the world. We deliver unmatched business value to customers through a combination of process excellence, quality frameworks and service delivery innovation.

Wipro BSM integrates People, Process and Technology (PPT) into a complete into a complete Business Service Management solution to enable you to effectively support business objectives and drive IT operational efficiency.

Integrated People, Process and Technology (PPT) solutions:

Service Solutions
• ITIL Consulting
• Managed Support& Ll 1 Support
• Remedy SystemUpgrades
• GAP Analysis& Assessments

Industry Solutions
• Banking &Financial
• Healthcare
• High Tech
• Public Sector& Retail

Business Solutions
• Business Service Management
• BSM Routes to Value
• Compliance & Best Practices

Technology Solutions
• BMC Software
• Complimentary Technologies

• BMC Software
• BMC Remedy
• BMC ConfigurationManagement(Marimba)
• BMC Knowledge Management(KMX)
• Complimentary Technologies

• Complete RiskManagement
• Fixed Time, FixedPrice Engagements
• LowerImplementation Costs
• Faster Time toMarket & Higher Quality
• ProjectManagement Methodology
• ITIL Consulting& Training
• GlobalDevelopment & Deployment
• Technical Depth& Expertise on Large Projects
• Accelerators& Custom Integrations
• ApplicationManagement