Managed Services

IT leaders are at an inflection point in terms of making the right technology investments, delivering value and building a future-ready IT landscape. They are doing all this in an environment where technological heterogeneities and complexities have made it necessary to put in place a wide range of IT services, making cost optimization, reliable and strategic IT operations the need of the hour.

How Wipro Helps

Wipro offers Integrated Managed Services for:

  • Infrastructure Management
  • Application Management
  • Security Operations
  • Cloud Operations

We use ServiceNXT™, our next generation integrated Managed Services framework that optimizes IT operations in applications, infrastructure and security domains.

ServiceNXT™ helps:

  • Improve service and portfolio resilience
  • Reduce operational costs by up to 40%
  • Align IT operations to business process performance

Solutions Offering Using ServiceNXT™:

Consult

  • Portfolio Analysis
  • Service Improvement Consulting
  • IT Operations Resiliency Consulting

Operate

  • Automation in Service Delivery
  • Analytics-based Service Insights
  • Proactive Monitoring for Enhanced End-User Experience
  • DevOps - Continuous Delivery

Enable Transformation

  • Service Calibration for Service Optimization
  • Service Level Agreement to Business Level Agreement
  • Portfolio Rationalization