Global Field Support Services
With a robust device ecosystem and ever changing user needs, enterprises are faced with a wide range of challenges and require 24×7 support either through a remote infrastructure or on the field support. Time to resolution and quality of resolution are the key critical aspect for enterprises.
Wipro with its extensive presence across 54 countries along with a robust partner ecosystem delivers Global Field support for Network, Data Center and End User Computing with high quality and faster timelines.
How Wipro Helps
Our global field support service provides near shore presence with multi-lingual capabilities delivering a wide range of benefits to the enterprises. We offer:
- End-to-End Life Cycle Management services
- Deliver vendor agnostic support
- Enable enterprises to reduce costs
- High efficiency with faster time to resolution
- Provide support in a multiple languages
Our global field support services include:
- Hardware maintenance for wide variety of devices (Desktop, Laptops, Peripherals, Servers, Storage & Network devices)
- Onsite Support Services
- IMAC Services
- Disposal Services