Managed Services

In this era, businesses are increasingly dependent on IT for mission critical applications to achieve business goals. Customers want to ensure that IT is managed effectively and efficiently. IT is made up of different technology elements and it is extremely crucial to identify a partner who can manage complex IT environment seamlessly. Customers are also looking to lower operation costs, increase use of automation, use best of breed tools and processes, provide high application availability and manage service levels. Industry trend shows that most customers have issues related to data growth, system performance and scalability, effective utilization of resources, energy consumption, tracking and handling of assets, migration to new environment and network congestion to name a few.

Wipro has an array of offerings precisely to help you overcome these challenges through Next Gen Managed Services. Our datacenter services are designed to help you reduce IT infrastructure & operational costs, achieve higher service and performance levels and manage IT infrastructure efficiently and effectively.

How Wipro Helps

Wipro Datacenter Managed Services is focused around driving improved business value through the strategic use of IT. The solutions are designed to deliver cost reduction without any degradation of service in the short-term and an improving service in long term. We understand the strategic nature of the outsourcing program, of which datacenter operations is seen as a significant work stream in achieving the desired objectives.

Wipro datacenter service provides managed datacenter services to large and mid-size enterprises. With 33 years of experience in managing mission-critical operations. Wipro is a well-recognized thought leader for best-in-class Outsourcing & System Integration that relates its success to:

  • Consistency in delivering real value
  • Efficiencies brought in by significant investments made in people, processes, methodologies
  • Leveraging its domain and technology prowess
  • Enduring partnerships
  • Scale of Services

    domainExperts
    • 447,000+ Servers
    • 130,000 MIPS
    • 120,000 UNIX
    • 325,000 Wintel
    • 670,884 Prod. Jobs/day
    • 2.464,992 jobs runs/day
    • 550+ PB Storage
    • 150,000+ Databases

    Key Services Offered

    • Server / OS management
    • Database Management
    • Middleware management
    • Storage and Backup Mgmt
    • Production Operations
    • Mainframe Services

    DC Practice Highlights

    • 33 Years of Delivery Experience
    • Presence in 54 Countries
    • 72 Delivery Centers
    • 13 Global Data Centers

We believe in partnering with you for datacenter services to deliver value and help achieve your objectives based on our competency in datacenter management, experience with other similar customers and our capabilities in the regions.

Key Differentiators

Scalable and flexible 'always on' integrated service delivery model

  • Wipro has proposed a 24 X 7 X 365 service window coverage thus allowing easy integration of service delivery across multiple time zones, leverage on its global delivery capabilities and best practices to offer Server, Storage, Backup, Database, Middleware, and production operations services

Leverage Wipro's DC Center of Excellence (CoE) knowledge base

  • on new technologies, processes and IP's

Delivery team capable of handling seasonal spikes in the workload

Quality based Service Delivery Methodology

  • Based on ITIL and SEI-PCMM Level 5 strengths

Nonlinear Managed services model

  • Providing for a flexible and a diverse skill set available to ramp up at a short notice as business demands change over the next few years.

Strategic Alliances

  • Highest level of partnership with OEMs and vendors for building joint solutions

Key Benefits

  • Better (ROI) Return On IT Investment
  • Proven smooth Transitioning methodology & models
  • Effective operating model
  • Improves reliability of infrastructure and increases flexibility in operations
  • Working as an extended arm of clients internal IT infrastructure
  • Transparency and control
  • Improves asset utilization
  • Flexible & Simplified operations management
  • Cost Effectiveness driving down customer's IT infrastructure cost
  • Improves IT infrastructure efficiency, uptime and productivity
  • Continuous 24x7 monitoring & support
  • Proactive problem identification and Preemptive problem resolution
  • Industry best practices & quality
  • Enhances ability to adopt new & latest technologies