Tools Assessment and Consolidation

Enterprises today work with a wide range of tools and encounter challenges with under usage of tools platform in operations and therefore the true value of tools platform is not being realized. Further, there are issues with consolidated and optimized event management code architecture, creating and Maintaining E2E Business Service Model and agreeing on BLA’s to allow for proper and accepted reporting.

How Wipro Helps

Wipro, with 15 plus years of experience in delivering tools assessment and automation has enabled enterprises to overcome these challenges and also deliver substantial business benefits to customers:

  • Large number of successful BSM Solution implementations
  • Tightly integrated with Infrastructure and Application Management
  • Continuous practice building on new BSM solutions
  • Flexible delivery model enables cost savings
  • Presence across the entire globe
  • Wipro IP and enablers for BSM tools implementation
  • Decade long successful partnership with BSM Vendors

We deliver the following services:

  • Outcome-based approach to deliver business benefits and IT efficiencies using tools.
  • Assessment of the operational process and their maturity
  • Assessment of the tools landscape and their maturity
  • Future Proof: Scalability and ability to support new technologies

We deliver:

  • Lead to ~ 40% reduction in the number of FTE's required to support the tool
  • Reduction in complexity , cost [licenses, hardware and OS]
  • Reduction of effort by 10% - 15%
  • Leading to left shift strategy.
  • Increased productivity and effective utilization of tools
  • Effective utilization of compute power

Capabilities Overview:

  • Vendor Agnostic Solutions
  • 15+ Years of experience in BSM
  • Transformation for IT Service Delivery