Business Process as-a-Service (BPaaS)

Enterprises have been automating business processes for decades. This traditional and siloed back office process outsourcing is giving way to the Cloud revolution, making it much easier for enterprises to approach business transformation in a holistic manner. Businesses are embracing process optimization, to improve their performance and define clear business outcomes.

How Wipro Helps

Encapsulating the key tenets of process management and optimization, through Business Process as a Service (BPaaS), Wipro enables your enterprise to:

  • Have a single service provider capable of offering bundled end-to-end services i.e. Infrastructure, products, processes & services for their business
  • Greater agility in responding to changing market conditions
  • Simpler and more effective governance
  • Reduced relationship management costs

Wipro brings together its in-depth vertical knowledge, combined with capabilities across Consulting, Business Processes and Cloud computing, to deliver BPaaS solutions that transform the way business processes are consumed in an organization.

Finance and Accounting BPaaS

Businesses have renewed their focus on agile, cloud-based Finance & Accounting (F&A) business process platforms and operations.

Based on proven F&A process proficiency and unparalleled cloud expertise, Wipro offers F&A process in an ‘as-a-service’ cloud-based model, in collaboration with NetSuite

Customer Service BPaaS

Cloud-based solutions, global delivery models and best-in-class business process outsourcing capabilities provide a high degree of flexibility to optimize enterprise customer service operations.

Wipro’s Customer Service BPaaS solution represents a new generation ‘Omni channel’ customer service platform to manage customer service interfaces across voice, web, chat, email and social channels.