- Banking, Financial Services & Insurance
- Healthcare & Life Sciences
- Global Media & Telecom
- Retail & Consumer Goods
- Energy – Oil & Gas
- Engineering, Procurement & Construction
- Natural Resources
- Manufacturing & Hi Tech
- Finance & Accounting (F&A)
- Human Resource Outsourcing (HRO)
- Sourcing and Procurement
- Customer Management Services
- Pre Sales & Acquisition
- Post Sales Support – Diagnosis
- Post Sales Support (Customer Interaction)
- Order Enquiry & Status
- Customer Experience Management & Transformation
- Next Gen Customer Experience
- Social Media Customer Care
- Digital Enablement
- Predictive Analytics
- Speech & Text Analytics
- In – The – Moment Authentication
- In – The – Moment Feedback & Experience Analytics
- NextGen Premium Customer Support
- Interactive Content Services
- Legal Process Outsourcing
- Analytics as a Service
How to digitize management of service contracts?
Manufacturing and hi tech industries need to adopt digitalized solutions to overcome challenging trends across the service contract-related administrative operations.
Digital Metamorphosis of Tech Support Services
Tech support service function has reached new levels with advancements in digital technologies like automation, analytics, Artificial Intelligence (AI) & Cloud-based platforms.
Wipro enables HR and Payroll shared services transformation for Carillion
Wipro implemented Base)))TM Workflow Suite HR module, a proprietary technology tool that has enabled Carillion in their business process transformation journey.
Wipro base )))™ harmony: Transition management and process knowledge capture
Manage business interactions and enable process harmonization through Wipro base)))™ harmony.
How Can Utilities Transform Billing Process and Redefine Customer Experience
Transforming billing process with automation and CX platform
NEP Transforms Business with Reengineered Order Management
A leading global network equipment provider reduces its lead time from 10 days to 2.3 days and realizes benefit of over $30 million by transforming its order management process