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Financial organizations worldwide are facing the impact of higher volatility, uncertain business, and regulatory and socio-political environments putting pressure on them to make their bottom-line...

Organizations today are challenging the HR Function to better leverage the talent and resources available internally. As the HR Function looks beyond 'reducing cost per employee' and focusing...

Enterprises across the globe are under increasing pressure to improve efficiencies across their Sourcing and Procurement value chain, to optimize cost of operations, leverage scale and...

Customer Management Services today have moved beyond being pure cost centers to platforms which build brand loyalty, provide ease of support to agents through predictive recommendations and...

With a tough economy putting pressures on margins, shorter time-to-market, and the technology empowered customers demanding best in-class-service, organizations are struggling to maintain...

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