Transportation

The Transportation industry continues to grapple with demand for better service from customers, retention of customers and increasing cost pressures. The ever changing business models with an increasing number of mergers and acquisitions, looking for right synergies, competition getting closer is forcing companies to evaluate their environment.

Predominant challenges center around:

  • Congestion, both on the roads and in the sky, is a major concern
  • Bottlenecks and barriers still exist across the network which hinder creation of a fully functioning multi-modal transport system
  • Modernizing and securing IT infrastructure
  • Sustainability has become a challenging issue for the sector

How Wipro Helps

Wipro's Transportation BPS Service focuses on all sectors of the Transportation industry across Air, Rail, Road and Shipping providing you a distinctive level of service by:

  • Focusing more on platform based analytics for smarter decision making
  • Creating an ability to generate Ancillary revenue
  • Helping you focus on improving customer experience to drive value, reduce cost and build competitive advantage
  • Maximizing benefit by workforce management through remote operations support

With a pool of skilled people and deep domain knowledge, we provide you with the much-needed flexibility and scalability for operations to address margin pressures.

Our technology and mobility solutions play a critical role in changing the way you look at your business.

Our Services for the Transportation Industry

  • Airlines

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    Logistics

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    • Track n Trace
    • Customs Clearance
    • Document Management
    • Inventory Management
    • Pricing
    • Shipment Bookings
    • General Inquiries

    Analytics

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    • Operational focused
    • Predictive enabling proactive decision support and effective change management
    • Prescriptive providing actionable insights
    • Consultative Services