Business Collaboration, Content and Customer Experience solutions strengthen multichannel sales, brand value creation, increase customer reach, derive value from enterprise information, optimize and transform processes and enable collaboration within and outside an enterprise. Our cloud computing platform and solutions provide cost transformation with multi-tenancy.
What we offer?
We offer proven Business Collaboration solutions that enable 360 degree collaboration leading to enhanced efficiency and cost optimization. We enable cross channel collaboration and ecommerce between customers and their partners, suppliers and distributors; internal collaboration amongst employees and associates of customer organization.
We offer Business Process Management (or BPM) services enabling businesses drive seamless processes, high degree of business flexibility, strategic process transformation and gain competitive advantage.
Our Content Management solutions enable customers to derive relevant and meaningful information from the growth of unstructured data in the organization, empowering enterprises to make informed business decisions.
We deliver customer Experience solutions and innovative strategies to achieve cross channel parity with consistent customer experience across multiple channels like web, kiosk, mobile and social. Our solutions use Web 2.0 technologies like flash, mashups, flex and AJAX to deliver rich, personalized and contextually relevant content across channels.
Legacy Modernization Services providing organizations a strong foundation for optimizing and extending IT systems while maximizing value from existing investments and lowering costs of operation.
Our key Platforms and Solutions include:
- Digital Customer Experience Platform: Next generation comprehensive e-Commerce platform which enables faster go to market and with differential pricing options.
- Wipro Content Cloud: Cloud based solution platform in this space provides end to end infrastructure for management of Digital asset and enterprise Content
- Customer Communication Management Platform: Enhancing Customer Experience by managing customer communication across multiple channels including physical and e -Delivery, offered on shared services model
- Digital Learning Platform: Caters to dynamic learning needs of an organization by delivering learning solutions across various channels.
- Digital Marketing Platform : Digital platform to run personalized cross channel campaigns.
- WSaaS – Wipro SaaS Platform: A platform for rapid SaaS enablement and deployment of software solutions on cloud
Wipro's award-winning Project & Portfolio Management Solutions (PPM) group provides technology-enabled solutions for Enterprise Portfolio Management (EPM), IT Governance, PMO initiatives, project management, new product development, and related areas.
