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HR Outsourcing Services

The emergence of services/products portfolio management has forced organizations to rethink their service delivery strategy. This new thinking comes in the backdrop of studies suggesting that HR related activities generally take up to 25% of the company's time. Hence, companies are looking for solutions which can assist in consolidating segmented HR processes, maintaining quality and compliance. Supplier consolidation/rationalization is being thoroughly analyzed as a means to gain economies of scale, reduce overall cost and speedily implement new efforts to meet short term business needs.

Why Wipro?

Wipro's HR Outsourcing practice supports a full spectrum of HR service offerings including payroll along with workforce, learning, recruitment and benefits administration. These are delivered through a combination of domain experts, proven transition methodology and quality driven operational execution, integrated with apt technology enablers.

We can help customers attain speed to market, lower operating cost, scalable and sustainable services and continuous improvement innovation.

Our HR BPO provides:

  • Transformation led and technology enabled Shared Service Centers
  • Enhanced use of HR self-service in client organizations
  • HR BPO portfolio
  • Transformational engagements
  • Language services
  • Six-Sigma and Lean initiatives
  • HR domain skills and process knowledge

Wipro's HR Outsourcing solutions are:

  • Shared services: Local, regional and offshore services coupled with captive local and remote shared services centers.
  • HR Consulting Services: HEAT MAPPING, Offshorability Analysis and Gap Analysis etc.
  • HR Transformation: Internal transformations, broad HR outsourcing or point solution outsourcing reduce costs and enable resources to focus on strategy and business customers, improving service, and enhancing internal customer experience
Operational excellence through Technology Enablers

Our propriety technology platform (BASE)))™ gives multi-level visibility to the processes and integrates the outsourced services seamlessly with customer's internal business processes. We help enhance operational efficiency, increase visibility and control, improve business agility and process redesign, and build in automation.

 
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Welcome to the new year edition of BPO Thought Spot, and thank you for your outstanding response to our inaugural issue. We're proud to provide you with meaningful thought leadership on the latest trends, innovations and practices in the outsourcing space.
 
 
Applied HRO-Success in Execution – A whitepaper written by James P. Kerpan, HRO Practice Leader, Wipro Ltd. and Danielle Norman, Director Human Capital Management Operations, Sears Holdings Corporation
 
Absolutely incredible results! I couldn't be more proud of our teams across the globe who have turned this interaction type into an amazing experience for our customers. What is the next goal you will shatter? That is said with a smile on my face...
Heather Cox (Sr. VP, Capital One)