Connected Enterprise Services

Today’s customer is better informed and interacts with brands across multiple touch points expecting a superior customer experience. However, with increasing customer expectations and organization silos, there is a greater need to create an integrated enterprise to deliver a connected customer experience. Enterprises around the world face several challenges, both internally and externally, while providing seamless experience across the customer’s buying journey. They need to connect with customers over digital media to create brand awareness, increase conversions and create strong brand loyalty for repeat purchases. But to deliver a superior customer experience, there is a need to break organizational silos and create harmony and lean business processes by integrating disparate and legacy applications, technologies and processes.

How Wipro Helps

Wipro's Connected Enterprise Services (CES) helps businesses engage customers, drive sales, enhance customer experience and create an integrated enterprise that delivers consistent, omni channel customer experience. It enables businesses translate their technology vision into a reality by leveraging strategic thinking and agile solutions.

Wipro is a recognized leader in delivering a connected customer experience across the buying cycle. We help global organizations create future-ready enterprise through:

  • Areas Covered

    • Content Marketing & Search
    • Enterprise Content Management
    • E-commerce
    • User Experience management
    • Collaboration
    • Business Process Management
    • B2B Integration
    • Application Integration

    Key Differentiators

    • Integrated Process
    • Agile Solutions
    • Global Capabilities
    • Industry Specific Expertise
    • Partnership & Strategic Engagements
    • Investments in Tools and Accelerators