Testimonials
"Through its mature processes and metrics driven approach, Wipro has optimised our supply chain enabling us to provide superior service to our customers. This has led to returns in terms of retention of existing customers and attracting new ones."
Phil Stubbington
Service Delivery Head - Global Freight Management
Exel
|
Home  Wholesale Distribution Order to Cash Management
Order to Cash Management
The agility of a company’s Order To Cash cycle provides indicators of operational efficiency , customer satisfaction and asset optimization. Poor management of Order to cash activities can have a detrimental effect on key Account receivable ( AR ) metrics like Days Sales Outstanding( DSO) . A large number of operational problems faced by distributors like order fulfillment errors, high costs of dispute resolution and in effective collection processes can be attributed to poorly managed Order to Cash process.
The complexity of the Order to cash cycle stems from the fact that different functions of the cycle are managed by different departments of the distribution enterprise. The proliferation of disparate IT data sources makes it difficult to control and monitor the work flow and information flow through out the Order To Cash Cycle. In addition to this distributors have to negotiate and manage a large number of global and local contracts with varying terms and conditions. All these factors often force a distributor to deal with inefficiencies like invalid credit limits ,unauthorized discounts and systemic 3 way match price in accuracies.
Greater visibility into Order To Cash cycle can help distributors to:
 |
Increase order fulfillment accuracy |
|
Reduce transaction costs |
|
Better insight into profitable and unprofitable customers |
|
Maintain the required documentation for regulatory compliance ( like SOX or Uniform Unclaimed Property act) |
|
Reduce costs associated with invoice and billing disputes |
|
Streamline collection processes |
Wipro understands that the Order to cash requirements of a distributor are unique with respect to contract compliance , claim and chargeback management. Wipro’s distribution domain expertise and complete process understanding can help distributors to streamline their order to cash processes. |
|
  
 Subscribe to 'Peer Ping' our monthly newsletter
 Request for Information
Ask Our Expert
For answers to your specific problem area
Whitepapers
The Key to succesful Trade Promotion Mangement (TPM) Implementation
More Whitepapers
Case studies
80% reduction in lost sales, enhanced process efficiency and improved response time
More Case Studies
News
Wipro acquires leading European Retail Solutions Provider, ENABLER
More News
|
