Center of Excellence

Wipro’s Centres of Excellence (CoE) focus on specific solution areas developing business process frameworks and technology competency to help customers take advantage of emerging trends.
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Product Alliances
The Retail, CPG & Distribution solutions team at Wipro partners with leading organizations worldwide to ensure that we can offer our customers a choice of best-of-breed products and technologies. We have a number of best-in-class alliances across products and services, as listed below:
Wipro’s alliance with Comergent delivers a complete range of powerful eBusiness software solutions for B2B, B2C, B2B2C and B2Everyone that improves the efficiency and effectiveness of the selling processes. By utilizing the alliance Wipro has with Comergent, companies increase revenue, reduce sales costs, enable greater channel efficiency and effectiveness, and automate customer and partner-facing operations.
Wipro’s alliance with Global Sourcing and Supplier Management Solutions Company Eqos helps manage the Sourcing and Supplier Management processes of our customers proactively and effectively. Retailers are able to monitor and control their business, manage their Supplier Management processes from a product centric perspective and obtain control and visibility of their domestic and global sourcing activities and the international supply chain
Wipro is a business partner of Island Pacific, the global leader in retail merchandising, store operations, CRM, and multi-channel software solutions. Every day, Island Pacific software is found running in 55,000 stores around the world. As a definitive resource for scalable, flexible and affordable solutions for retailers, Island Pacific is a definite consideration for retailers around the world, and Wipro offers the opportunity for you to explore this software.
In the consulting space, Wipro has partnered with KOM International to offer strategic management consulting services catering to our clients’ needs in supply chain, warehouse, distribution center, logistics and system software.
Wipro's alliance with Manhattan Associates helps our customers utilize their complete set of supply chain solutions including Supply Chain Planning and Execution, Business Intelligence and Business Process Planning. Manhattan Associates’ easy-to-use solutions make our customers’ supply chain work better from demand to consumption, helping them realize rapid return on investment through quick deployment and seamless integration.
The alliance with the Enterprise mobility company Symbol provides our customers in the Retail, CPG and Distribution industry with an extensive portfolio of products to choose from. Be it Bar Code Scanners, Payment Systems, Micro Kiosks™, RFID, Mobile Computers, Wireless Infrastructure or Original Equipment Manufacturer (OEM) Products, Symbol provides it all to help our clients do business smarter and faster.
Partners
Oracle's business is information - how to manage it, use it, share it, protect it. For nearly 3 decades, Oracle, the world's largest enterprise software company, has provided the software and services that let organisations get the most up-to-date and accurate information from their business systems.
In 2005, Oracle acquired Retek to provide retailers with an unparalleled partner for information technology solutions. Now part of Oracle Retail solutions, Retek joins the Oracle, ProfitLogic, PeopleSoft, and JD Edwards product lines, to create insight-driven enterprises that stay competitive by basing their decisions on accurate, timely information.
Oracle Retail solutions provide a combination of technology and comprehensive business applications to help retailers drive better planning and execution, more-accurate demand forecasting, faster inventory turns, and lower supply-chain costs. Retailers can also create appealing assortments, collaborate with suppliers to ensure the right merchandise is in stock, execute compelling pricing and promotions, and integrate data across multiple sales channels.
A singular vision - "The Network Is The Computer" - guides Sun in the development of technologies that power the world's most important markets. Sun's philosophy of sharing innovation and building communities is at the forefront of the next wave of computing: the Participation Age.
Sun was founded in 1982 and is currently present in more than 100 countries.
Sun’s vision of "Everyone and everything participating on the network" means that when people are networked, they share, they interact, and solve problems.
Sun’s software strategy is simple: to provide you with easy, no-cost access to the enterprise software. That's why the company offers a proven portfolio of open, integrated, and interoperable software, available individually or as a complete system, that runs across multiple platforms and environments.
Wipro Retail Wipro is Sun Microsystems’ global partner in the following areas:
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Sun/Seebeyond and JCAPS |
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Java ES |
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SUN Identity Management |
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Secure Global Desktop and Sun Ray |
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Solaris platforms, including Solaris 10 |
For over 30 years, Sterling Commerce has helped FORTUNE® 500 customers thrive in a global economy. The company multi-enterprise collaboration solutions integrate processes outside the enterprise to optimise the performance of business communities.
With more than 29,000 customers worldwide, Sterling Commerce builds collaborative, multi-enterprise communities in the retail, consumer packaged goods, manufacturing, financial services, healthcare and telecommunications industries. Their hosted and packaged multi-enterprise collaboration solutions are based on the Multi-Enterprise Services Architecture (MESA). Sterling Commerce MESA extends the value of service-oriented architectures with unparalleled security, scalability, modularity and performance capabilities.
Sterling Commerce is an AT&T (NYSE:T) company.
Mobile computing and wireless communication devices are moving from communication platforms to business Wipro Retails. Recent advances in hardware, software and communications technologies have created a plethora of mobile devices with a wide range of communication, computing and storage capabilities.
MobiComp is a leading mobile computing and wireless solutions provider. MobiComp’s solutions are in use by market leaders in the mobile communications, financial services, media, and retail industries.
In early 2003, MobiComp deployed at MilleniumBCP a leading edge, reliable mobile banking solution for Smartphones and PDAs. The MobiComp team executed on schedule and according to MillenniumBCP requisites, using its Mobile Banking Solution, turning the bank into the first financial services institution in Portugal, and into one of the worldwide pioneers to offer financial services to new generation mobile devices – PDA, Pocket PCs and Smartphones.
Blue Martini Software solutions enable retailers to increase same-store sales, boost e-commerce revenue and drive customer loyalty across every channel, in any language.
Leading retailers across the world have used Blue Martini Software for:
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e-Commerce web sites with guided selling and localised customer dialogs |
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Gift registry on the web and at a kiosk |
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Promotional messages at point-of-sale terminals |
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Clienteling for the sales associates |
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Marketing campaigns online, direct mail or via call centre |
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Loyalty programs to drive repeat visits |
Subsequent to its acquisition by Golden Gate Capital in May 2005, Blue Martini merged with Ecometry Corporation, a leading retail software vendor with a client base of nearly 400 customers.
The combined entity delivers an unsurpassed end-to-end solution for multi channel retailers. The combined solution enables retailers to optimise and integrate multiple customer interaction channels and then ensure cost-effective on-time delivery of sales orders from such customer interactions through a fully integrated back-office solution.
Freeborders is the most advanced provider of technology solutions and outsourcing from China. Freeborders provides extensive domain expertise to U.S. and European companies in three vertical markets: retail/consumer goods, financial services and software/technology.
Headquartered in San Francisco with offices on three continents, Freeborders has developed an impressive track record of service delivery to the Fortune 1000 by combining world-class project management on both hemispheres with one of the largest technology centres in China.
Freeborders believes China's massive and growing supply of IT talent and the country's emerging importance in the global supply chain make China a strategic imperative for any U.S. and European company seeking cost-effective world-class technology solutions.
In retail, Freeborders possesses decades of domain expertise and has specialised in Product Lifecycle Management (PLM) solutions, catalogue services and other custom development projects.
In financial services, Freeborders provides Service-Oriented Applications (SOA), application development/maintenance and web services for some of the largest financial institutions in the world.
In software, Freeborders has one of the largest and most experienced development teams in China, specialising in enterprise application maintenance and integration with SAP, Oracle, Siebel, PeopleSoft as well as new application development.
IntelliQ is a leading provider of comprehensive loss prevention solutions to the retail sector. Its experience helps clients protect and grow profits through the cost-effective analysis of transaction data from multiple sources.
With headquarters in the UK, IntelliQ has been helping both private and public sector organisations for over 10 years, delivering rapid and sustainable ROI. RetailKey Loss Prevention has been used extensively in retail, notably at Argos, B&Q, Bhs, USC and Phones4U where significant ROI was achieved well within the first year. RetailKey LP is rapidly deployed and requires minimal maintenance. Its ease of use and ability to adapt to the ever-changing patterns of loss leads to increased operational effectiveness and supports a culture of loss elimination.
Profimetrics is a European based software solutions company created to help retailers address and solve the complex problem of profitable competitiveness, and help them do it in a way that leverages their skills and strengths, their "know-how", their philosophy and their people.
Retailers live today in a "buyers market", and need more (and more complete) information than ever before to make sound, balanced and time-critical decisions. They must become more productive, more precise and less error prone. To accomplish this, decisions based on averages have to be abandoned: Precision retailing is the foundation of 21st century retailing, and the foundation of precision retailing is market-centric information: information that permits decision-makers to experience the same reality consumer’s experience. Precision retailing requires appropriate tools, tools that make it easy for decision-makers to use, understand, and act on this information. Tools that are reliable, easy to use, and easy to trust.
Profimetrics has spent the last eight years working in collaboration with several significant retailers developing an integrated suite of profit optimisers (Integrated Profit Optimisation - IPO), which operate in an easy understandable way that is familiar to retailers thus making adoption easy, quick and cost effective, with a return on investment within the first 6 to 12 months of use.
Leading retailers use Profimetrics IPO to gain understanding and control over the lifecycle and velocity of liquidation of each of their products in each market and channel, optimising profit enhancing activities:
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negotiating deals with suppliers, and collecting the benefits of those negotiations |
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creating prices that are compelling, rational and profitable, prices that enhance the retailers price image |
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creating traffic building, compelling and profitable promotions |
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creating end of life or end of season markdowns that achieve maximum profitability and effectiveness |
Profimetrics is the fastest growing provider of Profit Optimisation solutions, with food and non food clients in Spain, Brazil, UK and Portugal. Wipro Retail is Profimetrics certified and preferred implementation partner. |