| Quality Assurance
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Quality Assurance function at the portfolio level was non-existent |
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Environment for process dissemination was not in place |
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Portfolio/ Programme level policies for driving process implementation were not defined |
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Best practices were evident only in silos within different programmes |
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Disparate and nonaligned initiatives on process improvements and tool implementation |
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Inadequate process focus in programme execution |
Application assessments : It lacked consistency and standardization owing to lack of defined process, resulting in low throughput
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