Engineering Design Services (EDS)
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Ongoing Product Development Support
Wipro Engineering Design Services provides sustenance services for products on an ongoing basis. Strong systems knowledge enables quick ramp up on any legacy product. Shifting products sustenance that requires Multi Generation Product Development (MGPD) enables critical engineering resources to focus on core or future development work, and also helps bring down the sustenance cost.
This service is best suited for products that are in the decline stage or have reached the “end-of-life” cycle. Products that have a large installed base and need consistent support or those where warranty expenditure covers a large proportion of the cost are best suited for this service.
Wipro Engineering Design Services is differentiated by its commitment to ‘engineering ownership’ and extends the option to takeover the entire engineering responsibility of the product. This includes project management in the following areas:
- Engineering Change Request & Engineering Change Management (ECR / ECM)
- Current product engineering
- Value engineering
- Elimination of warrant failures
- Improving product reliability
- Process reengineering to reduce assembly overhead and yields
Transfer of engineering ownership is governed by a set of comprehensive SLAs (Service Level Agreements). The SLA covers all aspects of engineering activities, as well as end user / customer satisfaction levels.
Highlights
- Reduced sustenance cost
- Continuous engineering ownership
Key Strengths
- Market trend
- Comprehensive SLA
- Consultancy – field failure
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