Wipro and SugarCRM Announce Partnership to Deploy CRM Solutions for Global Enterprises
The solution will benefit customers to build extraordinary customer relationships
Cupertino, California, USA and Bangalore, India - February 23, 2016: Wipro Limited (NYSE:WIT, BSE: 507685, NSE: WIPRO), a leading global information technology, consulting and business process services company, today announced a partnership with SugarCRM, the company that enables businesses to create extraordinary customer relationships with the most innovative, flexible and affordable CRM solution in the market, to offer Customer Relationship Management (CRM) solutions to enterprise customers.
As part of the partnership, Wipro is establishing a new SugarCRM practice within Wipro's CRM service line. The company is also building a SugarCRM Center of Excellence (COE) with SugarCRM-trained and certified employees who can attend to customers worldwide. Wipro currently has more than 55 COEs designed to offer clients, the best technologies available for transformative business solutions.
"We look forward to working with SugarCRM that helps enterprises to drive a customer-centered transformation," said Hiral Chandrana, Vice President & Head, Business Application Services (BAS), Wipro Limited. "We are delighted to strengthen our CRM portfolio by the addition of this modern CRM solution which empowers individuals to build extraordinary customer relationships and drive business performance."
This partnership comes at a very exciting time for our customers," said Clint Oram, Co-founder and Chief Technology Officer, SugarCRM. "Enterprises in the manufacturing and services industries are increasingly turning to SugarCRM as a better and more flexible choice for CRM. Wipro's global reach and strength in CRM consulting and services will accelerate our customers' ability to transform their customer relationship management strategies. Customers are already choosing SugarCRM and Wipro together – the beginning of a very productive relationship."
As partners, Wipro and SugarCRM anticipate addressing the increased expectations of empowered customers and will jointly offer enterprises a tool to act as the catalyst for a seamless customer experience.
About Wipro Ltd.
Wipro Ltd. (NYSE:WIT) is a leading information technology, consulting and business process services company that delivers solutions to enable its clients do business better. Wipro delivers winning business outcomes through its deep industry experience and a 360 degree view of "Business through Technology.” By combining digital strategy, customer centric design, advanced analytics and product engineering approach, Wipro helps its clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, Wipro has a dedicated workforce of over 160,000, serving clients in 175+ cities across 6 continents. For more information, please visit www.wipro.com
SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable customer relationship management (CRM) solution on the market. By building a CRM designed for the individual, SugarCRM enables individual-to-individual ("i2i") conversations between a company's employees and customers. Based in Silicon Valley, SugarCRM is backed by Goldman Sachs, Draper Fisher Jurvetson, NEA and Walden International. More than 1.5 million individuals in over 120 countries rely on SugarCRM. To learn more visit SugarCRM or follow @SugarCRM.
NOTE: SugarCRM and the SugarCRM logo are registered trademarks of SugarCRM Inc. Third-party trademarks mentioned are the property of their respective owners.
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