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USPTO Grants Patent to Wipro for Innovative Methodology for Automotive Sector

Patent for Wipro's 'Warranty Insight Solution Framework System and Method'

Bangalore, India - March 05, 2012: Wipro Technologies, the Global Information Technology, Consulting and Outsourcing business of Wipro Limited (NYSE: WIT) has been granted a patent for innovation in the automotive manufacturing sector by the United States Patent and Trademark Office. The patent termed as Wipro's 'Warranty Insight Solution Framework System and Method' was filed by Wipro's Automotive Centre of Excellence (USPTO Application # 11/927712) and is among those granted to Wipro in the area of 'Business Process Frameworks'. The patent is for a unique methodology that helps gain insights from product breakdowns, which help in improving product design and manufacturing processes, in the automotive manufacturing sector.

Organizations are looking to enhance the warranty period of their products as longer warranty duration is an indicator of the manufacturer's faith in the quality and reliability of their products. Based on this insight, Wipro's Automotive Centre of Excellence has developed a solution framework called Wipro Solution for Quality Transformation (WiQTr).

According to an IDC Manufacturing Insights announcement in March 2011,- "Warranty claims represent a USD 23 billion dollar opportunity in the United States alone, and companies with lower maturity wrestle with how best to manage this 'necessary evil' that impacts almost every part of their operation. At the other end of the spectrum, 'warranty warrior' organizations are proactively utilizing warranty data to make better products, lower costs, and bolster customer loyalty." Wipro's 'Warranty Insight Solution Framework System and Method' provides it an opportunity which can help address the current needs which exist in warranty management.

NS Bala, Senior Vice President, Manufacturing & Hi-Tech Business Unit, Wipro Technologies, said, "The approval from the United States Patent and Trademark Office for our Warranty methodology reaffirms our commitment towards fostering a culture of customer centric innovation at Wipro and making investments to sustain the same. The methodology will serve as a constructive platform for manufacturers to gain critical insights on product design and resolve problems in a systematic and accurate manner. Furthermore, this platform will help OEMs (Original Equipment Manufacturers) extend the warranty period and also price the warranty coverage better, thereby resulting in enhanced customer satisfaction."

Customers will receive multiple benefits from this framework, through which the cause of failure can be pre-empted and the resolution of customer issues at the dealer level can be achieved more efficiently. This will enable dealers to proactively provide solutions, recover corresponding expenses, increase sales and enhance dealer satisfaction.

About Wipro Technologies

Wipro Technologies, the global IT business of Wipro Limited (NYSE:WIT) is a leading Information Technology, Consulting and Outsourcing company, that delivers solutions to enable its clients do business better. Wipro Technologies delivers winning business outcomes through its deep industry experience and a 360 degree view of "Business through Technology" - helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner's approach to delivering innovation and an organization wide commitment to sustainability, Wipro Technologies has 131,000 employees and clients across 54 countries. For more information, please visit www.wipro.com

Media Contacts:

India:
Dirk Lewis
Wipro Technologies
+91- 7760983976
dirk.lewis@wipro.com

US:
Eric Belove
Wipro Technologies
+1 732 216 6242
eric.belove@wipro.com

UK:
Rahul Kadavakolu
Wipro Technologies
+44 7920205496
rahul.kadavakolu@wipro.com

Forward-looking and Cautionary Statements

Certain statements in this release concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in our earnings, revenue and profits, our ability to generate and manage growth, intense competition in IT services, our ability to maintain our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which we make strategic investments, withdrawal of fiscal governmental incentives, political instability, war, legal restrictions on raising capital or acquiring companies outside India, unauthorized use of our intellectual property, and general economic conditions affecting our business and industry. Additional risks that could affect our future operating results are more fully described in our filings with the United States Securities and Exchange Commission. These filings are available at www.sec.gov. We may, from time to time, make additional written and oral forward-looking statements, including statements contained in the company's filings with the Securities and Exchange Commission and our reports to shareholders. We do not undertake to update any forward-looking statement that may be made from time to time by us or on our behalf.

 
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