Wipro Voice

Redefining Retail: Engaging Consumers in a Multi-Channel World

Enterprise Service Transformation: The Holistic Approach that Increases Efficiency, Revenue and Customer Loyalty

The Prospects of M2M – A Wipro & Stanford thought paper

What Should You Worry About When Moving to the Cloud

Overloaded With Data? Wipro Helps Enterprises Analyze It to Do Business Better

"Do Business Better" Using BPO as a Revenue Enabler

Leveraged Engineering to ISV Community Enables Them to Do Business Better

Wipro Voice

Redefining Retail: Engaging Consumers in a Multi-Channel World

Although retailers were not the first industry group to embrace the outsourcing or right shore models, they're now engaging these options with all the gusto of a camped-out shopper on Black Friday. The driver? Technology. The great competitive advantage in the new retail frontier.

Enterprise Service Transformation: The Holistic Approach that Increases Efficiency, Revenue and Customer Loyalty

Writwik Nanda, global lead, SAP CRM, Business Transformation Group for Wipro Technologies explains why using consumerization to transform an organization's service business can increase customer loyalty and turn this support area into a revenue generator, as well.

What Should You Worry About When Moving to the Cloud

Today’s enterprise is no longer confined to the four walls of its corporate campus. Growing emphasis on collaboration, efficiency and innovation is changing the behavior of today’s enterprise; this change is impacting the IT landscape as well.

Overloaded With Data? Wipro Helps Enterprises Analyze It to Do Business Better

Enterprises, physicians, stock traders, oil rig operators - everyone these days is awash in data. How do you make sense of all the information? How do you use it to make better business decisions and ultimately more money?

"Do Business Better" Using BPO as a Revenue Enabler

Historically companies outsourced business processes to save money or gain process efficiency. But as service provider offerings and buyers matured, BPO can now become a revenue enabler, according to Manish Dugar, senior vice president, BPO.

Leveraged Engineering to ISV Community Enables Them to Do Business Better

"My own theory is that we are in the middle of a dramatic and broad technological and economic shift in which software companies are poised to take over large swathes of the economy. More and more major businesses and industries are being run on software and delivered as online services - from movies to agriculture to national defense. Many of the winners are Silicon Valley - style entrepreneurial technology companies that are invading and overturning established industry structures."

Providing Innovation to Do Business Better

Human resources, call centers, customer service, finance and accounting. Companies have offshored these processes for years. But what about research and development? Is it a good idea? How much of the R gets outsourced relative to the D?