Work and Asset Management solutions constitute a large proportion of the cost base for utilities. Aging assets are forcing utilities to design asset replacement programs and combined with trends such as advanced metering and the aging workforce, this is posing a huge work management challenge as well. At the same time regulators and market conditions keep the pressure on utilities to reduce costs while increase asset reliability and customer satisfaction. Wipro has extensive experience in helping transform utilities in Work and Asset Management. We have helped Utilities in business change management, business process design as well as implementation of leading packages like SAP, IBM Maximo, Clicksoftware, Ventyx, Syclo, ESRI, etc.
Wipro Offerings
Some of the services Wipro offers in this area are:
- Business and organization change management
- Business process design
- Systems integration of work and asset management solutions
- Implementation of leading work and asset management solutions
- Mobile work force management solutions based on leading packages
- Leading GIS packages
- Business intelligence solutions
- Specialist solutions like network analysis, energy quality monitoring etc.
- Bespoke application
We enhance the above by out-of-the-box best practice accelerators like the following:
- Best practice Lean utility template - A pre-defined process model, with KPI's and key scenarios defined on leading work and asset management packages. The processes are defined with good practices learnt from various implementations and a Lean view - understanding of customers, customer value and critical quality parameters and value stream.
- BEAM - Business intelligence in Work and Asset Management - This is a good practice collection of metrics, KPI's, reports and analytics implemented in a data model and industry leading platform - Business Objects. What's more these KPI's and Analytics come mapped onto business processes - so you know at what stage to offer what intelligence to whom.