Advanced Metering Infrastructure (Smart Metering) provides utility companies the opportunity to enhance customer service and improve operational efficiency. The opportunity brings with it a set of inherent security risks that need to be mitigated for ensuring the success of an Advanced Metering Infrastructure (AMI) program.
The trading desk is the nerve center of an energy trading company. Most large organizations have multiple systems installed catering to different functional areas, various commodity markets and geographies. Trading and risk management receive real time feeds from and provide feeds to numerous external systems. Considering the diverse business and technical needs, the energy trading company is bound by multiple application sets, therefore defining the criticality of system integration.
Energy Trading and Risk Management (ETRM) process has reached some degree of maturity and so has been the case with ETRM products. Trading companies mostly go for 'off the shelf' ETRM product implementation which is currently catered by product companies like OpenLink, Allegro, TriplePoint, SunGard, TradeCapture, SolArc, Sakonnet, Ventyx, to name a few. Some of these product companies do claim a straight through processing capability serving the entire deal lifecycle from capture to settlement and catering to multi-commodity trading model. Implementation of these products in any company would require customization, integration with other peripheral products like that of risk management, scheduling, accounting etc. and also developing interface with other service providers like market data provider, system operators etc.
The growing trend towards real time management and asset backed physical trading in the utilities industry has far reaching implications for the transmission system operators who control the physical systems and shippers who manage the contractual model. The ability to identify and respond to market dynamics in the shortest span of time is the need of the era and is the key differentiator for the financial performance of the traders and gas schedulers alike. Deregulation of the energy market has promoted open access to pipelines and transmission lines in gas and electricity markets respectively.
Work and Asset Management solutions constitute a large proportion of the cost base for utilities. Aging assets are forcing utilities to design asset replacement programs and combined with trends such as advanced metering and the aging workforce, this is posing a huge work management challenge as well. At the same time regulators and market conditions keep the pressure on utilities to reduce costs while increase asset reliability and customer satisfaction. Wipro has extensive experience in helping transform utilities in Work and Asset Management. We have helped Utilities in business change management, business process design as well as implementation of leading packages like SAP, IBM Maximo, Clicksoftware, Ventyx, Syclo, ESRI, etc.
How Wipro Helps
Wipro's engineering services help automate plants for process industries, particularly when system integration across a variety of technologies is key to success. Our engineering services include..
In the utility market customer billing/pricing functions as a critical touch point between utilities and their customers. Retailers are relying on new technologies to better market offers/pricing models to customers based on their past buying habits, demographic information, and other factors. Retailers are driving towards enhancing billing engine capabilities by integrating the functionalities like..
Retail CRM In a deregulated market scenario characterized by increasing competition, customer centricity is a key area of focus for utilities. To retain and enhance its customer base, utility retail companies are investing in Customer Relationship Management solutions that also enable Electronic Bill Presentation and Payment (EBPP), multi-channel interaction facility etc.