Application & Infrastructure Services

Cruise industry players continuously grapple with challenges with changes in economic, regulatory and competitive environments while striving to deliver a superior vacation experience. An increasing customer base and geographic footprint only adds to this challenge. Scalable, responsive and efficient IT operations – both shipboard and shore-side – are critical to managing this complexity and generate loyal customers.

How Wipro Helps

Wipro has a deep understanding and experience in the Cruise industry business process that enables us collaborate with top technology vendors to help you achieve enhanced efficiency, business flexibility, and cost optimization. We also have a vast talent pool across a wide range of technologies

We helps you with:

  • Managed Application and Infrastructure services to provide consistent and cost-effective operations
  • Application portfolio assessment and rationalization for efficient and cost-effective business operations
  • Enterprise Architecture - Establish the structure, processes, tools and metrics to align the IT landscape to business goals
  • Domain consulting services to bring in best practices across the industry

Our offerings on the Application side span across multiple technologies like:

  • Enterprise Application Services - ERP, SCM, CRM, HCM - Best Fit Solution Assessment, Implementation, Rollout, Upgrade and Maintenance services
  • Connected Enterprise Services - E-commerce, Enterprise Security Services, Enterprise Business Integration (Middleware) services. We help in Solution Architecture, Implementation, Migration
  • Legacy Modernization - To enhance/migrate legacy applications to cutting-edge platforms
  • Digital Transformation Services - Social Media , Cloud and Analytics services

On the Infrastructure side, we help you with end-to-end management of shipboard and shore-side IT Infrastructure by offering:

  • End user computing (IT Service desk, Desk side and Remote desktop support)
  • Data center operations
  • Network operations and communication
  • Security
  • Cloud and Mobility services

For providing Infrastructure services, Wipro also leverages ServiceNXT™, its next generation managed service platform which uses hyper automation and machine learning algorithms to address IT Infrastructure operation challenges innovatively.