Industry Trends
The travel industry has been through several changes in the recent past such as fast paced growth and increased competition leading to commoditization of travel, shifting customer expectations leading to increased customer demand and low customer loyalty through heightened competition - to name a few. While airlines gear up to face these challenges, some key considerations are scalability in operations, reduction of operational costs and retention of high-value customers through increased customer focus, integrated systems and efficient operations.

Industry Trends
The Logistics industry has undergone a great deal of transformation over the last couple of years. Organizations are moving from service provision to partnering and third-party logistics. Competitors are collaborating to achieve scale and optimization. Recessionary pressures have fuelled the pace of transformation. Every opportunity to optimize resources and enhance business opportunities is explored all the more seriously.