Telecom Network Services

Move towards digitization, advent of next-generation communication technologies and wide-scale adoption of smart devices has transformed the Telecom landscape. With these changes, as new opportunities emerge, challenges too have multiplied for operators. The Telecom operators need to expand to new geographies, keep pace with technological changes and support multi-vendor environments. Declining revenues and profit margins are forcing them to park their networks with specialists and invest their limited resources in value-added data services. Meanwhile, Communication Service Providers (CSPs) are modernizing and rationalizing their networks to meet skyrocketing data demand without compromising network efficiencies. They need trusted partners who can collaborate on end-to-end customized network management solutions.

How Wipro Helps

Wipro's Telecom Network Services (TNS) provide end-to-end managed network services that span the entire life-cycle of the network. This includes planning and design, deployment, integration and testing, services migration, and unified NOC service.

Our services span the entire network lifecycle, from network consulting, planning deployment, engineering services and test environments to platform validation.

We enable a complete view of:

  • Service delivery
  • Operations
  • Maintenance support
  • Network optimization
  • Engagement Types

    Engagement Types
    • Consulting Services for next generation networks
    • Network Strategy and Planning
    • Process Excellence and Network Audit
    • Transformation Roadmap
    • Network Organization

    Engineering Services

    Engineering Services
    • To achieve faster time-to-market
    • Design and Deployment
    • Network Optimization
    • Lab/test environment
    • Bespoke Solutions

    Service Management

    Service Management
    • To enhance customer experience
    • Program Management
    • Service Fulfillment
    • Service Assurance
    • Tech Assistance Center Support

Key Differentiators

  • One stop shop for multi-Vendor, multi-technology managed service excellence
    • Ability to offer multi-vendor managed services in line with the mixed-technology constitution of large networks
    • Relationships with key network equipment vendors underpinning powerful multi-vendor technical capability
    • Application of our expertise including Level 1 to 4 support and professional services
    • Portfolio complemented by selected third party alliances
  • Industry-leading competencies, models and experience
    • Proven capability in rapid, seamless service transfer
    • Award-winning processes and tools to maximize the value of customer knowledge and network/service data
    • Powerful base of transferable skills, models and knowledge in Infrastructure Managed Services
    • Track record of exceeding customer expectations in service quality and cost efficiency improvements
  • Measurable Customer Benefits
    • Flexible / adaptive pricing and operating models to meet customer business objectives
    • Efficiency & Productivity Gains - higher productivity & quality of service based from expert knowledge and back-to-back SLA management
    • Customer focus as part of core values and staff training