NGOSS Consulting

In an industry facing a constant cycle of recession and recovery, as a telecom service provider, you need to be cost-conscious with capital and operational expenditures. IT investments have to be aligned with business objectives. The challenge is to create new revenue streams while providing your existing customers with the latest solutions to remain competitive.

Wipro consultants have gained expertise in the technologies and practices surrounding the New Generation OSS challenges facing today's telecom players. Our top-tier OSS/BSS solutions help transform service providers into lean operators by streamlining business processes and automating operations. Costs are driven down, while revenues, business flexibility, customer service and quality are driven up.

Our solutions enable you to replace your existing legacy systems and business processes step-by-step by leveraging the standards of Enhanced Telecoms Operations Map (eTOM) and the Shared Information and Data Model (SID). Leveraging eTOM provides you with the blueprint for process direction and provides a neutral reference point for internal process reengineering needs, partnerships, alliances, and general working agreements with other providers. The SID information/data model provides you with the tools and language to model corporate data from the highest level right down to inclusion in software solutions.