Cost Optimization

Today’s Retailers and consumer products organizations face a difficult growth market. Rising commodity prices, high volatility and price-sensitive consumers are all squeezing margins at an unprecedented rate. But growth, profitability and increased shareholder value are all possible.

How Wipro Helps

At Wipro, we draw on our proven strategies and experience to optimize your costs, maximize your margins and enhance customer value. Our Cost Optimization solution components for Retail include:

  • Enterprise Energy Management: Helps you monitor, manage and reduce energy consumption and associated carbon footprint across all stores without impacting existing operations. Wipro integrates its Energy Management platform with your stores at a device level to gain granular insights into opportunities for saving energy
  • Smarter Workforce: Provides flexible training opportunities for store associates by helping them learn during store lean hours via a cloud based learning platform. The content is tailored to client business scenarios. The solution helps you quickly identify top performers as well as unproductive labor
  • ServiceNXT™: Supports application, infrastructure and security IT operations. Focusing strongly on automation and standardization, ServiceNXT™ leverages Wipro's IP and best-in-class tools delivering ITIL V3 level services. ServiceNXT™ is flexible and can be deployed through a combination of on-premise, onsite, offshore or on cloud models
  • Profitable Reverse Logistics: Improves time to revenue and lowers reverse logistics costs through the use of intelligent disposition rules
  • Credentials

    • Rated amongst the top service providers in Retail
    • 15+ years of experience providing business and IT services to Retail customers worldwide
    • 99% customer retention


    • Manage USD 27 billion online Retail business
    • More than 11,000 stores supported
    • 1,000+ successful projects: store, merchandising, supply chain, marketing and corporate systems
    • 10,000 + professionals with 50,000+ hours of combined Retail experience

    Enablers and Investments

    • Retail Innovation Labs and solution co-development
    • Retail academy to groom domain consultants
    • Centers of Excellence in key areas of Retail