RTC/RCS

Emergence of ultra-broadband networks, smart network APIs, HTML5-based browser technology for real-time communications (webRTC) and increased IMS (RCS) adoption are fueling the growth of communication enabled business processes (CEBP). This ecosystem evolution is enabling transformational and innovative collaboration applications for various industry verticals.

How Wipro Helps

Wipro can help you achieve the transformational objective with expertise in multiple technologies:

  • Apps and communication devices operate in silos and each one is managed by a different set of teams and are mostly premise-based solutions
  • Business applications and associated processes typically lack service agility and ease of embedding communications into workflows for improved productivity
  • With JOYN (RCS), the potential of easy interoperable multimedia communications retaining your mobile number enhances collaboration possibilities.
  • RCS applications are being preferred more in-lieu of OTT apps, because of better reliability, quality of service, security and network intelligence data.

Vertical Markets solutions and use cases not only provide innovative solutions to Enterprises, but also provide great opportunity for Service Providers. Service Providers are well positioned to offer these as hosted services across Enterprises providing differentiating services leveraging the Network intelligence. Some of industry applications are listed below

Health Care
  • Video Assisted Surgeries (Augmented Reality(AR))
  • Mobile Care
  • Residential /Home Care
Banking
  • Wealth Management
  • Mobile Payment
  • Smart Mobile Banking for SMB
Retail
  • Planogram (Augmented
  • Reality (AR)) Solution
  • Smart Offers
Transportation
  • Location Aware
Energy & Utilities
  • Location Aware

At Wipro, we believe that enterprises will benefit from efficient work flows, productivity improvements and enhanced customer experience by adopting CEBP. Our CEBP solution includes the following:

  • Vertical industry solutions and transformations with customized/pre-integrated/packaged business application solutions with converged communications built using APIs
  • End-to-end Application Lifecycle Support for RCS (JOYN), webRTC, white label OTT and network API-based applications/ solutions for multiple devices powered by social media collaborations
  • Professional Services/System Integration. Managed Services for Providers and Enterprises Business Applications ecosystem
  • Innovative Solutions/Applications using RCS, webRTC and Network API's - Wipro wealth Management Solution-Network API based - Augmented Reality (AR) Solution - webRTC based - Wipro Cellular Advanced Presence Solution(CAPS) - RCS based