Wipro Healthcare BPO is a full-spectrum, end-to-end provider of Business Process Outsourcing (BPO) services covering Healthcare Payers, Healthcare Providers, and Medical Device companies.

We have more than 2500 resources delivering back-office functions and multilingual contact center support services to clients out of our delivery locations spread across the globe.

Wipro has qualified Healthcare professionals delivering high-end domain intensive services such as medical information dissemination, medical device reporting, and remote patient monitoring.

Medical Devices Manufacturers

Wipro delivers sophisticated integration solutions compliant with necessary industry guidelines. We offer services around Production and Sales, Post Marketing activities and the Shared Services Model.

Production and Sales
  • Source to Pay
    • Spend Data Management
    • Strategic Sourcing
    • Vendor Management
    • Transactional Procurement
    • Supplier Performance Management
  • Order Management
    • Quote generation
    • Order booking and administration
    • Service contract administration
    • Returns Management
    • Billing and Collection
Post Marketing Activities
  • Technical helpdesk
  • Medical information fulfillment
  • Device complaint registration and evaluation
  • Medical Device recall support
  • Remote patient monitoring
Shared Services
  • Finance and Accounting
  • Human Resources
  • Document Management
 
 
Jyotirmay Datta, Global Head Medical Devices, Wipro Technologies, talks about the key trends in the life sciences and the medical devices industry impacting the CFO organisations - elaborating on their impact on the healthcare ecosystem and, the opportunities for technology, to address some of the challenges that are an outcome of the change.